Join us to innovate a revolutionary offering

Role:

As Head of Product/Service Development you will be responsible for innovating and evolving our complete service and product offering. You will work closely with our counselling team, CTO and client relations functions to understand drivers of client engagement and impact, to develop creative ideas for improved client journeys, to design and run experiments around new offerings, to analyse market fit and adjust our offering accordingly. You will be part of the Executive Team and also influence all aspects of Soulchat’s growth journey.

Qualifications:

👉 Experience in client service industries with good ability to assess client journeys and passion for maximising client engagement and impact

👉 Rounded general management skills

👉 Passion for Soulchat’s mission, with some experience in individual (coaching, leadership) and company culture transformation work

👉 Entrepreneurial drive, resilience and flexibility for enjoying a start-up environment

👉 Proficiency in English as well as German

👉 Ability to co-work physically with the team in Berlin for at least a fews days each month

Additional qualifications (nice to have):

👉 Digital product design experience

👉 Experience in coaching, leadership development or organisational development

Benefits:

👉 Great team culture that values conscious leadership, team alignment, inner work and mental health. We live what we stand for and hold our own work environment to the highest standards.

👉 Flexibility to work from home or remotely although it is necessary to have a permanent residence in Berlin